What do I do if I had an allergic reaction?

If you've experienced an allergic reaction to one of our products, please get in touch with our Customer Service Team here

Your input will help us communicate to the brand involved and find an appropriate solution! In your message to our Customer Service Team, please include:
- Your order number/ name of the store the item was purchased from;
- The full name of the product that caused an allergic reaction; and
- A detailed description of the symptoms experienced

Our Customer Service Team may also ask for:
- A full view photo of your store receipt (if applicable);
- Photos of the product; and
- Photos of the affected area

Since different skin types and conditions may react differently to a particular product, we always suggest reviewing the listed ingredients of products to help you identify any sensitivities with certain ingredients.