I forgot to flash my virtual Beauty Pass Pass in store. How do I go about getting the points for that purchase credited to my account?

The fastest way is to contact our Customer Service Team here and select 'Membership Details / Points' as the concern. To help us verify your account, please include your:

- Beauty Pass Membership Number;

- Registered Email Address; and

- A full photo of your receipt!

You can retrieve your Membership Number by logging in to your account and accessing your 'Dashboard' on the Sephora website. If you are using the Sephora mobile app, head to the 'Account' tab and tap on 'Show' at the bottom corner of your virtual card.